The human
factor

People and companies
in the new global dynamics of work

Highlights of the research

This research aims to highlight the most important ongoing transformations in the world of work, through the concrete experience of those already involved, and with an international perspective that compares some of the world’s leading countries. The result is a clear picture of the recent evolution of the labour market, providing an overview of the current satisfaction of workers and the changes over the past few years, the main factors influencing it, and the priorities that a worker highlights regarding ideal employment.

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48%

of respondents consider
a professional
experience abroad
very important

70%

of respondents view
the possibility of hybrid
work solutions as
highly valuable

60%

of respondents consider
Continuous Training
one of the key
satisfaction factors

45%

of job seekers use
specialised websites
for job postings

Satisfaction
factors

The bridge abroad

Today, increasingly, workers and candidates give more value to internationalisation: it is not only linked to living an experience abroad but also to the opportunity to hold a position within one’s own company with a global reach. Across the countries surveyed, on average, almost one worker in two indicates this factor as very important for satisfaction.

Compared to the 2021 survey, the importance of internationalisation as a satisfaction factor has increased by at least 5 percentage points in all analysed countries with particularly high peaks in the United Kingdom, where the increase approaches 20 percentage points.

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48%

of respondents consider a professional experience abroad very important

The importance of smart working

Today, increasingly, workers and candidates give more value to internationalisation: it is not only linked to living an experience abroad but also to the opportunity to hold a position within one’s own company with a global reach. Across the countries surveyed, on average, almost one worker in two indicates this factor as very important for satisfaction.

Compared to the 2021 survey, the importance of internationalisation as a satisfaction factor has increased by at least 5 percentage points in all analysed countries with particularly high peaks in the United Kingdom, where the increase approaches 20 percentage points.

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70%

of respondents view
the possibility
of hybrid work solutions
as highly valuable

Good pay, but not only

The strictly economic aspect remains among the elements that workers pay high attention to, albeit with slight variations compared to 2021, its importance decreases significantly in almost all analysed countries.
The focus is increasingly on aspects that are complementary to salary. Continuous training is one of the most interesting aspects – about 60% of respondents place significant value on
the opportunity of benefiting from these programmes because it promotes internal mobility and the recognition of valuing merit. Other significant aspects include the sharing of
common values by the company and the presence of welfare and well-being programmes.

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How to search
for a job

Between innovation and tradition

The main channels for job search blend innovation and tradition: in the countries analysed, on average, 45% of respondents use specialised websites for job postings, while
42% use (complementarily or alternatively) sending CVs in response to job advertisements. Thanks to growth in recent years, in 2023 LinkedIn was used on average by 30% of
respondents. However, in Europe, word of mouth – especially among friends and acquaintances – is considered the most
effective channel.

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45%

of job seekers use
specialised websites for
job postings

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